New Theatre Royal, Portsmouth joins with SecureMyBooking to bring worry-free bookings for future performances.

For a worry-free ticket purchase, you may choose to opt into the SecureMyBooking ticket refund program to obtain a refund if you’re unable to make it to your event for the reasons set out in the terms.

From just £2 per ticket, you can add booking protection and feel safe knowing you can claim a refund. Just add to the basket when you check out!


What’s covered? 
  • Death/accident/illness to the ticket holder
  • Illness from COVID, government-mandated self-isolation, local lockdowns
  • Death of ticket holders immediate family
  • Adverse weather
  • Travel delays
  • Burglary, flood or fire at their home
  • Plus much more!


Visit for the full terms and conditions.

Looking to apply for a refund?

If you’re unable to attend a performance, you can apply for a refund at: