Box Office:

Opening hours: 10.00am – 18.00pm, Monday – Friday // Saturday: 10am to 2pm // Sunday: closed.

On Sunday show days, the Box Office is open from 2 hours before a show. On show days the Box Office closes 15 minutes after the curtain up.

Tel: 023 9264 9000


Booking online: All shows can be booked online. If you are having trouble with your online booking please call the Box Office on 023 9264 9000.

E-tickets: You can choose to receive your tickets via email. You can either print these out at home or show the booking confirmation email to our Box Office staff on your phone.

Ticket collection: It is possible to collect your tickets from the Box Office by prior arrangement. You will need to quote your booking confirmation number to our Box Office staff on arrival at the theatre.

Postal tickets: At an extra cost of £1, we can send your tickets to you by post. Tickets will arrive one week before the performance date.

Discounts and Concessions: Concessions may be available on certain shows for:

  • Friends of NTR Pensioners & Unemployed (with ID / Leisure Card holders)
  • Children (Under 16)
  • Students & Young People (with ID)
  • Military Personnel (with an ID Card)
  • £10 tickets for Under 25s (with ID, limited availability, collection only)
    To book these seats you must have a valid student ID card, and the ticket must be booked by the ticket holder.
    You can book over the counter or the phone, but not online, and you much show a valid student ID card on collection of the ticket.
    One ticket per purchase.
  • Family of 4 ticket (maximum of 2 adults plus 2 or 3 children)
  • Schools & Groups
    Please phone for more information and to book
  • Pay What You Can
    Book your ticket in advance, and after each show just Pay What You Can, whether it’s 10 pence or ten pounds.
  • Early Bird Discounts
    Book early for the best seats. at the best prices.
    Many shows include an Early Bird offer, bringing additional benefits to planning ahead and booking early.

Registered Disabled may not get a concessionary ticket, but may be eligible for a Carer/Companion seat.