TICKETS & BOOKING
How To Book
Online: All shows can be booked online
By Phone: 023 9264 9000
In Person: New Theatre Royal, 20-24 Guildhall Walk, Portsmouth, PO1 2DD
Early Bird Discounts
Book early for the best seats. at the best prices. Many shows include an Early Bird offer, bringing additional benefits to planning ahead and booking early.
Box Office Opening Hours
Monday to Friday: 10am – 5pm
Saturday (show day only): 2pm or 1.5 hrs before matinee
Sunday (show day only): 1.5 hrs before the show starts
On show days the Box Office closes 15 minutes after the show starts.
Collecting Your Tickets
E-tickets: You can choose to receive your tickets via email. You can either print these out at home or show the booking confirmation email to our Box Office staff on your phone.
Ticket collection: It is possible to collect your tickets from the Box Office by prior arrangement. You will need to quote your booking confirmation number to our Box Office staff on arrival at the theatre.
Postal tickets: At an extra cost of £1.50, we can send your tickets to you by post. Tickets will arrive one week before the performance date.
Tickets are non-refundable once purchased, except in the case of the cancellation of the event. So please check your tickets carefully. For further information, please contact the Box Office team.
Give The Gift Of Theatre
NTR Gift Vouchers: Give the gift of theatre with a £5, £10 or £20 gift voucher for New Theatre Royal. Vouchers are valid for 1 year from the date of purchase and can be used for purchases online, by phone and in person. Vouchers will be posted to the card-holders address. If you need them to be posted to an alternative address, please contact the Box Office. Items may not be refunded and no change can be given. Click here to purchase an NTR Gift Voucher online.
Concessions may be available on certain shows for the following groups:
Friends of NTR
Unemployed (with ID and/or Leisure Card holders)
Children (Under 16)
Students & Young People (with ID)
Military Personnel (with an ID Card)
Please check with the Box Office when booking your tickets.
Registered Disabled who need a Carer to help them access the performance, can get a complimentary carer ticket. Please speak to the Box Office team about our Access Scheme.
Under 25 Membership
Sign up to our free under 25 membership to gain access to £10 tickets. Click here to sign up online.
Schools & Groups
Please call the Box Office to find out about group discounts.