How To Book

Online: All shows can be booked online click here to see our upcoming shows
By Phone: 023 9264 9000
In Person: New Theatre Royal, 20-24 Guildhall Walk, Portsmouth, PO1 2DD

Box Office Opening Hours

Monday to Friday: 10am – 5pm
Saturday & Sunday: Closed except on performance days (see below)

At weekends Box Office opens 1.5 hours before before the show starts.
On show-days the Box Office closes 15 minutes after the show starts.

Email: [email protected]

Your Tickets

We offer print at home/e-tickets. These will be sent to you by email.
Please print your tickets or show the QR code on your smartphone on entry.

Should you need a physically printed ticket you can arrange this with the team and collect them at the Box Office.

Tickets are non-refundable once purchased, except in the case of the cancellation of the event. Please check your tickets carefully.

For further information, please contact the Box Office team.

Your Seats

Stalls: Standard seating
Dress Circle: Standard seating
Upper Circle: Padded bench seating (no backs)

Early Bird Discounts

Book early for the best seats. at the best prices. Many shows include an Early Bird offer, bringing additional benefits to planning ahead and booking early.

Give The Gift Of Theatre

NTR Gift Vouchers: Give the gift of theatre with a £5, £10 or £20 gift voucher for New Theatre Royal. Vouchers are valid for 2 years from the date of purchase and can be used for purchases online, by phone and in person. Vouchers will be posted to the card-holders address. If you need them to be posted to an alternative address, please contact the Box Office. Items may not be refunded and no change can be given. Click here to purchase an NTR Gift Voucher online.


Concessions may be available on certain shows for the following groups:
Friends of NTR
Pensioners (over 65)
Unemployed (with ID and/or Leisure Card holders)
Children (Under 16)
Students & Young People (with ID)
Military Personnel (with an ID Card)
Blue Light Card Holders

Please check with the Box Office Team when booking your tickets.

Registered Disabled who need a Carer to help them access the performance, can get a complimentary carer ticket. Please speak to the Box Office team about our Access Scheme.

Bringing Children?

We do have booster cushions available, but these are not intended for use by children under 36 months (3 years of age) and are used at your own risk. Be aware that the main theatre seat may tip up and there is a chance of your child sliding off the booster seat. Never leave a child unattended whilst using a booster seat.  Please also feel free to bring you own booster seats for your family to use.

Under 25 Membership

Sign up to our free under 25 membership to gain access to £10 tickets. Click here to sign up online.

Schools & Groups

Please call the Box Office Team to find out about group and schools discounts.

Dancing at Music Shows

If you like to stand or dance when attending a music show, then we recommend that you buy your tickets in the Stalls where you are permitted to dance by your seat. If you do choose to stand up, please be respectful of other patrons around you, who may not want to dance or stand up to see the stage.

Alternatively, if you prefer to stay sitting while enjoying the show, we recommend that you sit in the Dress Circle, or Upper Circle, where we do not permit standing or dancing. If you do stand to dance when sitting in the Dress Circle, or Upper Circle you will be asked to sit back down.